Refund Policy

At India Advocacy, our goal is to provide top-notch services that meet your needs and exceed expectations. However, we understand that situations can arise where things don’t go as planned. In such cases, we strive to ensure customer satisfaction.

This Refund Policy clearly outlines the conditions for claiming a refund and the step-by-step process involved.

Conditions for Claiming a Refund

• After payment, if we fail to deliver the promised service within the agreed timeframe due to reasons within our control, you may be eligible for a refund.
• All refunds are processed only after deducting applicable government fees/charges.
• Refund requests must be submitted via email to our support team. We will investigate the reason. If the fault is ours, a refund (net of government charges) will be issued. Otherwise, no refund will apply.
• Refunds require complete submission of all mandatory documents. No refund will be granted if: required documents are missing, ineligible lower-tier service is requested, or documents/address fail government verification.
• We are not liable for delays or non-delivery caused by events beyond our reasonable control (force majeure) — including natural disasters, terrorism, civil unrest, etc. We will, however, make reasonable efforts to reduce impact and keep you updated.

We value your trust. For any concerns or clarification, please reach out to our support team.

Refund Process

• Submit your refund request by email within 7 days of the issue. Include your full name, contact details, reference/order number, and a clear description of the problem.
• We will review your claim and respond within 7 working days. We may request additional information if needed.
• If approved, the refund (after government deductions) will be processed within 14 working days to the original payment method.
• If declined, we will provide clear reasons. You may request a re-evaluation by replying to the same email thread.